Privacy Policy
Visafir Pvt. Ltd. (Visafir.com)
1. Introduction
This Privacy Policy (“Policy”) explains how Visafir Pvt. Ltd., based in Delhi, India, collects, uses, processes, and protects your personal data when you access or use www.visafir.com (“Website”) or any of our services.
By using our Website or services, you agree to the terms of this Policy.
2. Purpose of this Policy
We respect your privacy and are committed to protecting your personal data. This Policy explains:
- What data we collect
- How we use it
- How we store and protect it
- Your rights regarding your data
This Policy should be read along with our Terms & Conditions.
3. Data Controller
Visafir Pvt. Ltd. acts as the Data Controller, meaning we determine how and why your personal data is processed.
4. Types of Personal Data We Collect
We may collect the following categories of data:
a. Identity Data
Name, surname, title
b. Contact Data
Email address
Phone number
Address
c. Visa & Travel Data
Passport details
Financial documents (bank statements, etc.)
Travel history and itinerary
Photographs and visa-related documents
d. Technical Data
IP address
Browser type
Device information
e. Usage Data
Pages visited
Interaction on website
f. Marketing & Communication Data
Preferences for receiving offers and updates
5. How We Collect Data
We collect your data through:
Direct Interaction
Website forms
WhatsApp / phone / email communication
Service requests
Automated Technologies
Cookies
Website analytics tools
Third Parties
Payment gateways
Marketing platforms
Public sources (if applicable)
6. Legal Basis for Processing
We process your data based on:
✔ Your consent
✔ Performance of a contract
✔ Legal obligations
✔ Our legitimate business interests
7. How We Use Your Data
We use your personal data to:
- Process visa applications
- Communicate updates (WhatsApp, email, SMS)
- Provide customer support
- Improve our services and website
- Send promotional offers (only with consent)
8. Sharing of Personal Data
We may share your data with:
Government & Visa Authorities
Embassies
Consulates
Immigration departments
Service Providers
Payment processors
IT and hosting providers
Customer support tools
Business Partners
Travel or visa-related partners
We do not sell your personal data.
9. Data Security
We implement strong security measures including:
- SSL encryption
- Secure servers
- Access control systems
However, no system is completely secure, and users are advised to share data responsibly.
10. Data Retention
We retain your data only as long as necessary for:
- Visa processing
- Legal compliance
- Business and audit requirements
Data may be retained longer if required by law.
11. Cookies & Tracking Technologies
We use cookies to:
- Improve user experience
- Analyze website traffic
- Personalize content
You can control cookies through browser settings.
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
13. User Rights
Under applicable laws, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent
- Opt-out of marketing communications
To exercise your rights, contact us using the details below.
14. User-Generated Content
If you post reviews, feedback, or content:
- It may be publicly visible
- You grant Visafir the right to use it for marketing or service improvement
15. Updates to this Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page.
16. Contact Information
For any privacy-related queries:
Visafir Pvt. Ltd.
Delhi, India
🌐 Website: www.visafir.com